Terms & Conditions

NOTE: These Terms and Conditions are supplied as a guide only. Please refer to the EU Distance Selling Directive at the website address below for information on how this affects your online store:

http://ec.europa.eu/consumers/cons_int/safe_shop/dist_sell/index_en.htm

Payment

Order Notes

Please note that all transactions will be carried out in Euro's. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. Liquid Loading Solutions monitor prices on a daily basis.

We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale' as a result, Liquid Loading Solutions reserves the right to decline orders for bulk or high value purchases.

Delivery

Your order will normally be despatched to you within two working days.  Delivery normally takes 2-5 working days.

Delivery is by road freight for all orders placed within the EU.

Delivery costs are calculated at the checkout according to the total weight of the order, and the destination.

Credit Card Security

At this stage, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.

Privacy Policy

We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.

Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it.

Returns Policy & Guarantee

We guarantee your satisfaction. All of our products come with a no fuss guarantee.

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which the you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel.

Contacting us

Please contact us at the details below:

We will always endeavour to reply to your emails within 2 hours, if sent during normal working hours (9:00 - 5:00, Mon - Fri CET)

Unlawful or Prohibited Use

You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm Liquid Loading Solutions or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Web Site Terms of Use

All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out notice. Liquid Loading Solutions owns the copyright in all materials on this site.

Copyright

All contents and information on this site including without limitation text, graphic and images, is the property of Liquid Loading Solutions or the property of their respective owners and is protected by European copyright laws.

Tradmarks

All trademarks that appear on this site are the property of their respective owners.